"A very big thank you for your help designing and supplying the units. We would certainly recommend you in the future."
Below are some frequently asked questions which we hope will give you some more information about our company, our product and our service.
You can also get in touch with us via the "Contact Us" page.
Who are Maelstrom Lancaster?
Maelstrom Lancaster is a family owned and run manufacturing firm, established in 1986. We are a small business and manufacture high quality kitchen and bedroom carcasses in our factory, based in Galgate, near Lancaster. We pride ourselves on the superior quality of our products and our excellent levels of customer service. We are specialists in what we do – cabinet manufacturing – and this expertise and industry knowledge has lead us to expand into supplying kitchens and bedrooms to the consumer.
Do you manufacture the kitchens and bedrooms?
Yes – we manufacture all the carcasses at our factory using specialist software systems, high precision machinery and quality cabinet components. We source our doors from specialist door manufacturers which enables us to have access to a varied range of top quality doors in a number of different styles and to suit all budgets.
Will you help me design my kitchen or bedroom?
Many of our customers already know exactly what they want from their new kitchen or bedroom! We can discuss your specific requirements, what you require from your kitchen or bedroom and your design ideas. From this we can then provide a 3d impression to help you visualise the finished project.
How do I get a quotation?
You can call into our factory and we can discuss your ideas with you. You can either bring dimensions in with you or we can make an appointment to visit you at home. Using this information, we can then provide a design and quotation. If you already have a written quotation with full specification, we can offer you a "like for like" quotation.
How much does a kitchen or bedroom cost?
Every project is different and depends on so many variables! We have door options to suit all budgets and can work with you to ensure you get the best value for your budget. There are many advantages and savings to be made by buying direct from our factory.
Do you offer supply only?
Yes, the majority of our work is supply only. Once you are happy with a design, we can supply the carcasses, doors, accessories and handles. You are then free to source your own appliances and worktops and project manage your fit, which has huge cost saving implications and allows you to get a lot more for your money.
Do you install the kitchens and bedrooms?
You may have contacted us because your fitter or builder has recommended us, so we can work with you to supply a kitchen or bedroom for your chosen fitter to install. We can also put you in touch with our recommended fitters who can liaise with you and discuss all your requirements directly.
What is the carcass specification?
We use 18mm melamine faced chipboard (mfc) throughout, including our backs, which means that our carcasses are extremely rigid and durable. We edge all exposed edges in a pvc edging tape and construct the units using a "rafix" system. We provide fully adjustable cabinet feet on base units and fully concealed and adjustable cabinet hangers on wall units. We provide soft close hinges and drawers or standard hinges and metal sided drawers, depending on your requirements.
What colours are your carcasses?
We are able to colour match all our carcasses to the door, providing the 18mm mfc board is readily available with a suitable edging tape to match.
Are the units available in bespoke sizes?
Yes, most definitely. Budget wise, sticking to standard sizes is always the best option but we understand that all kitchens and bedrooms spaces are different. If you have a small or awkward space left in your kitchen or bedroom, we will do our best to design a bespoke unit to suit; the only restriction is door availability. As we manufacture all the carcasses on site, we can be flexible and work with you to maximise your space.
Can you manufacture curved units?
As a manufacturer, we are able to respond to current market trends, meaning that we can manufacture curved units, both concave and convex. Providing there is a detailed drawing available from the door manufacturer and a door to suit, we can manufacture it. These units can really enhance the design of your kitchen, giving you something unique.
Are the units flat packed?
We prefer to assemble our carcasses where possible. We do have to flat pack some units purely due to access into your property but these units are provided with all the fittings needed for assembly.
What type of doors can I choose from?
We source only the highest quality doors from a range of suppliers, to suit all budgets, giving our customers a high selection of colours and finishes to choose from when creating your dream kitchen or bedroom. Each door has their own characteristics - from contemporary gloss handle-less kitchens to traditional painted timber kitchens to stylish fitted bedrooms. Some doors can be "made to measure" which offers even greater flexibility for your kitchen or bedroom. If you would like any further information on a specific door style, please contact us. With any doors there are general care and maintenance considerations and we will provide guides to assist you.
How long does it take to deliver a kitchen or bedroom?
Every project is different but on confirmation of a firm order the lead time for manufacture is approximately 4 weeks.
Do you deliver?
We are able to deliver kitchens and bedrooms within a 50 mile radius of our factory. Please contact us if you require further information about delivery and costs.
Do you supply appliances?
We believe that appliances are an individual choice and only you can decide what appliances would work best for you. There are many independent appliance shops on the high street who specialise in sourcing a wide range of product from many different manufacturers, allowing you to select the design that is totally right for you. Their expertise can be invaluable and there are many benefits in seeing the appliances in the flesh. The internet can also offer you access to useful information and deals.
Do you supply handles?
Yes, we are able to supply handles and have access to hundreds of different styles! From traditional to contemporary styles, we can also offer advice on what type of handles suit which doors.
Do you have internal accessories for the kitchen units?
A wide range of options are available such as pullout larders, magic corners, pullout baskets, towel rails, cutlery trays and drawer inserts. This means you can really personalise your kitchen and maximise your storage space.
Do you supply kitchen worktops?
Yes, we can supply all types of worktops including laminate, granite, composite and wood. We outsource granite and composite worktops to a specialist company who will template your kitchen once all the base units are fully fitted, supply and install to the highest levels of craftsmanship. We can supply laminate worktops – there are a huge range of finishes to choose from!
Do you have any after sales care?
As a family business, we aim to deliver a personal and professional level of service and are a trusted and reputable company. However, if you do encounter any problems during the fit of your kitchen or bedroom, we will do our very best to sort things out for you with the minimum of disruption.
Do you have any testimonials?
Our testimonials from satisfied customers speak for themselves. Please see our "testimonials" page and our "gallery" page, where you can see examples of previous kitchens and bedrooms that we have supplied.